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FAQ

The Ins And Outs of How We Do Business

  • How do I book a service with FIXY.IE?
    Booking a service call with FIXY.IE is a straightforward process. First, visit our website and select the service you need. Then, choose a date and time that works best for you. Once you've done that, you'll receive an email confirming your booking details. A skilled technician will arrive at your home or office at the scheduled time and complete the job to your satisfaction. If you have any questions or concerns regarding your appointment or the service, our friendly customer service team is always here to assist you. You can reach us via phone or email, and we'll be happy to address any queries you may have. With our easy online booking process and exceptional customer service, we strive to make your maintenance experience hassle-free and convenient.
  • Are FIXY.IE insured?
    Yes, Fixy.ie is fully insured to provide all of its services. We understand the importance of having the right insurance coverage, and we make sure that our team has adequate protection in place to safeguard against any incidents that may occur. Our public liability and employer's liability insurance policies cover all of our services, ensuring that our clients are always protected. In addition to this, we take great care to ensure that our team is highly trained and experienced, giving you peace of mind that your property is always in safe hands. So whether you need general maintenance, plumbing, electrical work, or any other service, you can be confident that you're working with a fully insured and reliable team.
  • What services do FIXY.IE offer?
    FIXY.IE offers a wide range of maintenance services, including plumbing, electrical and general handyman work. Our team of skilled professionals is highly experienced in both commercial and residential maintenance, and can help keep your property in top condition with regular maintenance or emergency repairs. At FIXY.IE, we prioritise customer satisfaction, always ensuring that our work is of the highest quality and completed with minimal disruption to your daily life or business operations. Contact us today to learn more about how we can help with any maintenance needs you may have.
  • How much does a call out from FIXY.IE cost?
    The cost of a call out from FIXY.IE will depend on various factors, such as the time of day, location, and type of service required. Our prices start at €100 for a standard call out during regular business hours (Monday to Friday 9 am to 5 pm). For emergency call outs outside of these hours, the fee is €160. These fees cover the first hour of work, and there will be an additional charge of €75 for each subsequent hour. We believe in transparency, so before starting any work, our team will provide you with a full breakdown of the costs and seek your approval before proceeding. At FIXY.IE, we strive to provide affordable and fair pricing, and our trained professionals will ensure quality workmanship and customer satisfaction.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept all MasterCard, Visa and American Express

Cancellation Policy

Cancellations must be made 24 hours prior to your booking. Any cancellations made after that period will be charged the full price.

Satisfaction Guarantee

Our #1 priority here at FIXY.IE is your happiness. This means we stand by our service 100%, no matter what, no ifs, no ands, no buts. If you have a problem we will fix it. Just contact a member of our Customer Care team.

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